How the Law Society Transformed Legal Learning with Think Learning and Totara LMS.
A Future-Ready Platform for Legal Professionals
In a recent webinar, Chris Walsh from the Law Society and Romy King from Think Learning shared the story behind a major digital transformation, one that’s reshaping how over 155,000 legal professionals access education and training.
Faced with a fragmented and outdated learning system, the Law Society partnered with Think Learning to build a modern, scalable, and user-centric platform using Totara LMS. The result? A seamless digital learning ecosystem that integrates accredited training, voluntary CPD, e-commerce, and personalized learning pathways.
Highlights at a Glance
- Seamless, user-friendly learning for 155,000+ legal professionals
- Agile, collaborative development with Think Learning
- Hybrid curriculum combining compliance and professional development
- Micro-credentials with interactive assessments and digital badges
- AI avatars enhance microlearning with multimodal delivery
- WooCommerce integration supports flexible pricing and bulk purchases
- Strong growth in CPD content and revenue, reflecting high engagement
Designing for Diverse Needs
The Law Society’s platform supports two key content streams:
- Accredited training linked to qualifications and compliance
- Continuing Professional Development (CPD), offering voluntary learning across legal and professional skills
This hybrid curriculum addresses both technical legal knowledge and softer competencies, tailored to different career stages and practice areas. Learners can explore content by topic, career level, or curriculum domain, making the experience intuitive and relevant.
Innovation Through Partnership
Think Learning’s role went far beyond implementation. Romy King described the relationship as “more like a unified team than a supplier-client dynamic.” This close collaboration enabled:
- Rapid iteration and continuous improvement
- Custom plugins and solutions to unlock Totara’s full potential
- A shared vision for long-term platform evolution
Micro-Credentials and AI-Enhanced Learning
Micro-credentials empower members to self-direct their learning journeys with flexible completion windows, interactive assessments, and digital badges for external recognition. AI avatars and video presentations diversify content formats, improving accessibility and engagement, without replacing expert-generated material.
Seamless E-Commerce Integration
The platform’s embedded WooCommerce solution connects directly with the Law Society’s CRM and finance systems. This supports:
- Flexible pricing structures
- Bulk purchase options for firms
- Smooth payment-to-access workflows
This integration not only enhances the user experience but also supports the Law Society’s commercial sustainability.
Continuous Improvement and Future Plans
Chris Walsh highlighted ongoing efforts to:
- Migrate from WordPress to a more integrated CMS
- Expand CPD offerings in response to regulatory changes like the SQE
- Use data insights to refine content and improve user experience
The platform’s growth in voluntary CPD uptake and accreditation revenue reflects the success of this iterative, data-driven approach.
Conclusion
The Law Society’s transformation, powered by Totara LMS and Think Learning, offers a compelling blueprint for professional bodies looking to modernize lifelong learning. By combining pedagogical rigor, technological agility, and commercial integration, the platform delivers flexible, high-quality education that meets the evolving needs of legal professionals.
From micro-credentials to AI-enhanced microlearning and seamless e-commerce, this initiative showcases the future of digital learning in regulated professions.
Want to see the platform in action? Click here to watch the webinar recording and explore the full story behind the Law Society’s digital learning transformation.
Interested in seeing what Think Learning could do for your organization? Book a demo with our team and discover how we can help you build a future-ready learning platform tailored to your needs.