8 Ways a Healthcare LMS can Solve Your Learning Challenges.

Written by Matt Mundey

14 June 2023

learning management system

healthcare LMS

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Having a healthcare LMS can ensure your clinical staff complete your training content and get more out of L&D.

But despite its size and importance to the UK people and economy, it faces a number of challenges.

Post-COVID, healthcare has taken a hit. Now more than ever, there’s a staff shortage as we deal with an ageing population and high demand for care.

What role does L&D have in alleviating these issues?

In this blog, we’ll go through:

  • What a healthcare LMS is
  • Key L&D challenges in healthcare
  • How a healthcare LMS can solve those challenges

Let’s get started.  

What’s a healthcare LMS?

The learning shared covers everything from:

  • Compliance
  • Technology
  • Wellbeing
  • Care techniques

And much more.

Key healthcare L&D challenges

There are several challenges that L&D professionals working in healthcare face when it comes to best supporting their clinical staff.

They can usually be summed up into the following:

  • Compliance
  • Time-poor staff
  • Wellbeing
  • Low digital skills

Let’s go through each in more detail.


They are also regulated by the CQC which can see staff checked on procedures in real life, as opposed to just via training and documentation.

Breaching these regulations can result in hefty fines, so it’s important that health and social care settings are always hitting these standards.

As such, L&D teams need to look at how they can easy the process.

Some good practices include:

  • Putting your compliance learning front and centre on your LMS for ease of access
  • Only testing staff on new legislation as opposed to repeating existing content
  • Testing staff on their compliance knowledge and then prescribing training based on their results

Time-poor staff

While staff numbers have increased in some areas, there are more vacancies in the NHS than ever before.

As a result, they’re extremely time poor as they’re dealing with longer to-do lists than before and picking up the slack where departments are waiting to hire.

This exacerbates training being bottom of the list of priorities for clinical teams, despite them knowing the impact it can have on patient care, process efficiency and more.


Leading off from this, it’s clear to see a correlation between a staff shortage and low wellbeing.

As such, wellbeing has increasingly become an issue for L&D teams to address in the healthcare sector.

Low digital skills

When speaking to our customers, many of the LMS admins and support staff have stated the low digital skills they tend to see in clinical staff working in the NHS.

This is a huge challenge for learning and development teams as it creates a huge barrier for users in terms of just accessing the LMS.

Addressing this learning curve is the first step into getting teams onto the LMS and digesting content.

How can a healthcare LMS support your key challenges?

So, you need to find a solution that’s going to be worth its weight.

To help, we’ve rounded up how Think Learning takes any healthcare LMS to the next level.

The standout features are:

  • Appraisal and wellbeing check-ins
  • Reminders and notifications
  • Data linking
  • Compliance
  • ESR parsing
  • Onboarding
  • Supervision
  • CPD and revalidation
  • Support

Let’s go through these one by one.

Appraisal and wellbeing check-ins

Part of this includes health and wellbeing check-ins as standard, meaning that you can ensure your people are getting the support they need, when they need it most.

Reminders and notifications

One big issue that L&D struggles with is getting users to complete their training. When we’re talking about statutory and mandatory training, it’s vital that you get through to your users.

We have a handy little tool called ThinkNudge that allows you to send out reminders and notifications (by email and by text) to encourage course completion.

text and email notification tool

ESR parsing

When you’re providing L&D for thousands of users, it can be hard to keep track of job titles, ex-employees, and new starters.

A lot of LMS admins spend most of their time cleaning data.

We didn’t think this was right, so we worked on building strong data links between HR tools and authority networks to our LMS. This means that when, for example, someone changes a job role and it’s updated in ESR, it will automatically update in the LMS too.

And since you’ll be using audiences, that means the coursing they’re prescribed to will automatically change too if they’re moving departments or progressing up the ladder.


Healthcare compliance is its own beast. But Think offers a range of ways to make it less click and tick.

You can automatically assign new users to courses based on their data, meaning less manual work for you.

You can also pull real-time reports on compliance where you can see rates by full organisation all the way down to an individual basis.


We can help pre-hire learners access the LMS and complete training, possibly using a personal email address initially before moving to a local IT account.

Users on the site retain the same account as they move from pre-hire to employment, so their record of training stays with them automatically.

Using the CSTF interface, nationally recognised training data from previous employment will automatically be transferred from ESR into your Think LMS.

There it will update or create any new certifications so that your people data is up to date. This massively reduces data input and duplicated training.


We have created three custom tools for supervision in the form for 2 different blocks:

  •   Management Supervision
  •   Professional Supervision

These blocks allow for recording of supervision sessions and are flexible enough to cover many situations:

  •   Internal Users
  •   External Users (invited by email)
  •   Group Supervision

The configuration available means that you can limit functions and access as needed to suit your organisation’s needs.

With these in place, you can:

  • Record regular 1:1 session
  • Target relevant users with requirement to undertake Supervision on 4- or 6-weekly basis
  • Record sessions between staff/managers, and clinical mentors/supervisors
  • Record group sessions recording
  • Report on supervision

CPD and revalidation

Within the revalidation portfolio there are four main log types:

  • CPD (participatory and non-participatory)
  • Practice Hours
  • Feedback
  • Reflections

Users can view their target items/hours, their achieved items/hours, as well as be able to view and edit existing entries and add new entries.

They can also see a timeline (from their current revalidation date to their submission date, with a highlight on the current date).

Not only that but they can:

  • confirm their insurance status
  • confirm a declaration
  • download submission templates
  • download their uploaded logs and supporting attachments
  • invite other users to be their Reflective Discussion Partner or Confirmer

Support and consultation ​

Last but not least is support. While we know we have great tech, we have even greater people.

We hire learning and development experts across our development, support and implementation teams. It means that our customers get access to industry knowledge and insight at all stages of the process.

Build your healthcare LMS with Think

Ready to start building your healthcare LMS? Or want to move over your existing content someplace new?